Last Updated: May 2026

Welcome to VAYA.

These Terms of Use govern your access to and use of the VAYA platform, website, mobile applications, digital vouchers, Driver Club services, merchandise store, and all related services operated by VAYA (“we”, “our”, or “us”).

By accessing or using VAYA, you agree to these Terms. If you do not agree, please do not use our services.

1. About VAYA

VAYA is a transport-focused platform built to support drivers, strengthen transport communities, improve driver welfare, and create opportunities across Nigeria and Africa.

Our services may include:

• Driver welfare initiatives
• Driver Club memberships
• Digital support vouchers
• Merchandise sales
• Community campaigns
• Driver-focused benefits and support programs
• Educational and training initiatives
• Mobile and web platform services

2. Eligibility

To use VAYA services, you must:

• Be at least 18 years old
• Provide accurate information when required
• Use the platform legally and responsibly
• Not misuse, exploit, or interfere with the platform

By using VAYA, you confirm that the information you provide is truthful and current.

3. Driver Club Membership

VAYA Drivers Club is designed to support and empower drivers through community-focused benefits and programs.

Membership benefits may include:

• Healthcare support
• Welfare assistance
• Training opportunities
• Emergency support initiatives
• Referral rewards
• Driver recognition programs
• Future financial or partnership opportunities

Membership benefits may evolve over time and may vary by location, availability, or partnership support.

VAYA reserves the right to modify, suspend, or discontinue specific benefits at any time.

4. Digital Vouchers & Donations

VAYA digital vouchers represent support contributions toward driver welfare and community initiatives.

By purchasing a voucher:

• You acknowledge that funds support VAYA initiatives and driver-focused programs
• Voucher purchases may not be refundable once processed
• Vouchers may not be redeemable for cash unless explicitly stated
• Contributions help support welfare programs, healthcare initiatives, training, emergency support, and operational activities

VAYA may provide updates or reports regarding impact initiatives where applicable.

5. Merchandise Purchases

Products purchased through the VAYA store are subject to product availability.

We reserve the right to:

• Adjust pricing
• Update product descriptions
• Limit quantities
• Refuse or cancel orders where necessary

Some merchandise proceeds may contribute toward driver welfare initiatives.

Shipping timelines and delivery availability may vary by location.

6. Payments

Payments on VAYA may be processed through third-party payment providers.

By making a payment, you agree that:

• You are authorized to use the selected payment method
• Payment information provided is accurate
• Transactions may be subject to verification or security checks

VAYA is not responsible for payment failures caused by banks, processors, or third-party systems.

7. User Conduct

You agree not to:

• Use the platform for illegal activities
• Upload false or misleading information
• Attempt unauthorized access to the platform
• Interfere with platform security or operations
• Abuse, harass, or exploit other users or drivers
• Use VAYA branding without permission

Violation of these rules may result in suspension or termination of access.

8. Intellectual Property

All VAYA branding, logos, content, graphics, designs, text, and platform materials are owned by VAYA unless otherwise stated.

You may not reproduce, copy, distribute, or commercially use VAYA materials without written permission.

9. Third-Party Services

Some VAYA services may integrate with third-party providers, partners, payment processors, or external platforms.

VAYA is not responsible for:

• Third-party outages
• External service failures
• Third-party content or policies
• Delays caused by external systems

Use of third-party services may also be subject to their individual terms.

10. Limitation of Liability

To the maximum extent permitted by law, VAYA shall not be liable for:

• Indirect or consequential losses
• Loss of profits or data
• Service interruptions
• Delays or operational disruptions
• Third-party actions or failures

All services are provided on an “as available” basis without guarantees of uninterrupted availability.

11. Privacy

Your use of VAYA is also governed by our Privacy Policy.

We may collect and process certain user information to operate, improve, and secure the platform.

12. Account Suspension

We reserve the right to suspend or terminate accounts that:

• Violate these Terms
• Engage in suspicious activity
• Misuse VAYA services
• Threaten platform integrity or community safety

13. Changes To These Terms

VAYA may update these Terms periodically.

Continued use of the platform after updates means you accept the revised Terms.

We encourage users to review this page regularly.

14. Contact Information

For questions, support, or legal inquiries, please contact:

VAYA
Email: support@vayadrive.com
Website: www.vayadrive.com

15. Governing Law

These Terms shall be governed by and interpreted under the laws of the Federal Republic of Nigeria.

Any disputes arising from the use of VAYA services shall be subject to the jurisdiction of Nigerian courts.